Triple Excellence – safety and quality
What is Triple Excellence in Nightlife?
Triple Excellence in Nightlife is a prestigious international award that is given only to the best clubs in the world. It covers three key areas:
- Security – comprehensive procedures to ensure the protection of customers and staff.
- Acoustic quality – excellent sound conditions that not only provide an amazing musical experience, but also protect hearing health.
- Service at the highest level – an integrated approach to ensuring guest comfort and satisfaction.
This distinction ensures that the club operates to the world’s best standards and guarantees an unforgettable yet safe experience.
First clubs in the US and Australia with Triple Excellence
Two clubs have recently received this distinction: the HQ2 Nightclub & Beach Club in Atlantic City, USA, and the Carousel in Sydney, Australia. They are the first venues in these countries to achieve this prestigious status. This distinction is a testament to their unparalleled quality and commitment to creating a safe environment for all nightlife participants.
Security as a foundation
Security is a key element of any club aspiring to Triple Excellence. Numerous measures have been implemented at HQ2 and Carousel to protect guests and staff.
- “Ask for Angela” protocol – an international initiative against sexual violence. Clubs train staff to respond to threatening situations, and guests can discreetly ask for help using the password “Angela”.
- State-of-the-art technology – facilities are equipped with breathalyzers at entrances, metal detectors and defibrillators placed in key locations. Surveillance and informational signage help maintain order and provide clear guidance in emergency situations.
Acoustics and hearing protection
Loud music can lead to negative health effects. Clubs with Triple Excellence are distinguished by an approach that prioritizes sound quality and hearing protection.
- HQ2 and Carousel are handing out hearing protectors to both customers and staff, and special areas in the clubs are marked as areas with higher sound levels.
- Acoustic limiters – advanced devices control sound levels to avoid hearing damage and meet the requirements of neighboring communities.
- Education – Clubs are conducting outreach campaigns to remind visitors to respect local residents.
Service that exceeds expectations
The Triple Excellence certificate obliges clubs to improve not only the technical aspects of their operations, but also guest service.
- The professionalism of the staff – from courtesy, to prompt service, to aesthetics of dress, every detail was assessed during the audit.
- Convenience and accessibility – clubs must meet strict criteria for parking availability, VIP areas, cleanliness and space comfort.
- Pro-social activities – awarded clubs support gender equality
Why is Triple Excellence changing the face of nightlife?
The distinction of Triple Excellence in Nightlife is not only prestigious, but also a real benefit for guests. These clubs are a guarantee of quality that attracts both local regulars and tourists from around the world. The certifications are also important for consulates, travel agents and parents who want to ensure the safety of their loved ones during evening outings.
International expansion of distinction
HQ2 and Carousel have joined an elite group of clubs in Spain, such as Ushuaïa Ibiza and Opium Barcelona, which are also Triple Excellence certified. This achievement sets new standards that other clubs around the world can try to emulate.
Voices of industry leaders
Manuel Ferreiros, CEO of HQ2, stresses that the award is “a testament to the hard work and commitment of the entire team to creating a safe and welcoming environment”. Similarly, Kerry Wallace, owner of Carousel, notes that the achievement “is the culmination of the efforts of a team that constantly strives for excellence”.
Relevant standards
If you are looking for a place that combines an atmosphere of entertainment with the highest standards of safety and quality, choose Triple Excellence certified clubs. This guarantees that your experience will not only be unforgettable, but also completely safe.